Do you know how much money your business loses by not using PDAs?

The use of paper and pen is in danger of extinction in every area of life, and the trend, in hospitality too, is the use of digital mobile systems: handheld order terminals PDAs, tablets or smartphones.

This improvement helps boost the brand of the business, get greater profitability from waiters, offering faster and more orderly service to the customer, and above all, without losing sale items through errors or oversights, since this amounts to up to 10% in losses at the end of the day.

Order terminals are more than just a phone or tablet to jot down orders on. They must bring agility to every process you need to gain greater profitability in your business. We are talking about orders, but also about managing reservations in your restaurant.

The use of a digital order terminal system is profitable for all types of hospitality businesses. Here we leave you the benefits that using this technology in your venues would bring.

Restaurant PDA

Implementing a restaurant PDA transforms daily operations by improving accuracy and speed in service. These tools allow orders to be taken directly at the table and sent instantly to the kitchen, reducing errors and waiting times. In addition, a PDA connected to the restaurant management system makes tasks such as payment control, table tracking and real-time inventory updates easier. This level of efficiency not only improves the customer experience, but also increases table turnover and, consequently, the business's revenue.

Electronic order terminals

The electronic order terminals are indispensable tools for modernising and optimising management in restaurants. These devices allow waiters to take orders quickly and accurately, sending them directly to the kitchen or the bar, eliminating errors and improving service times. In addition, integrated with the restaurant management system, they make inventory control, table assignment and payment processing easier. With electronic order terminals, restaurants not only improve the customer experience, but also increase operational efficiency and maximise revenue by streamlining the workflow.

PDA for Bars

Using a PDA for bars is an ideal solution to streamline service and maximise operational efficiency. These devices allow waiters to take orders directly at the tables or at the bar and send them automatically to the kitchen or the preparation area, reducing errors and waiting times. In addition, PDAs can be integrated with the bar's management system, making inventory control, payment management and real-time table tracking easier. With a PDA, bars not only improve the customer experience, but also optimise their operations and increase their revenue.

PDA for Restaurant

Incorporating a PDA for restaurant is one of the smartest decisions to optimise operational management and improve the customer experience. These tools allow waiters to take orders quickly and accurately, transmitting them directly to the kitchen without errors. In addition, a PDA integrated with the restaurant management system makes inventory control, payments and service times easier, maximising efficiency. By reducing waiting times and minimising failures, the use of a PDA not only increases customer satisfaction, but also improves the profitability of the business.

1.- MORE speed, MORE order, MORE time

When a waiter takes a paper order at a table, they have to go back to the POS system and register it, then call out the order at the bar for the drinks and finally take it to the kitchen to do the same operation. A long and costly process that many bars and restaurants in the country still carry out.

With an electronic order terminal system this whole process is reduced to one click from their handheld terminal; at that very moment the bill is registered in the POS system and it sends the different orders to ticket printers or monitors in the kitchen, which start being prepared right then, giving the customer a quick service.

The hours and kilometres that employees will save will reduce the physical and mental wear of carrying out their work in a digital environment that improves the quality of their work.

2.- GREATER customer SATISFACTION, GREATER SALES

The customer receives their orders faster and the waiter, having more time available, can keep an eye out for new orders, generating an increase in the average ticket and in sales.

The increase in sales per table on items such as drinks or desserts is directly related to the speed at which the customer is served.

Moreover, by taking orders and serving faster, on many occasions the table can become free for new customers, increasing the venue's daily sales.

3.- SELL better, AVOID errors

All the time that a restaurant's waiters save with digital order terminals (up to 70%) is invested in improving sales with optimal advice to the customer, improving efficiency.

By taking every order with digital order terminals it is impossible to forget to note down products, which reduces leaks to zero, increasing profits every day, a result that over the year can be positively affected by thousands of euros in earnings.

4.- MANAGE your business's RESERVATIONS directly with your PDA

With Numier PDA you will be able to manage the reservations made in your CoverManager module. This will allow the floor team to seat directly the customers who turn up at your venue with a reservation made in CoverManager. Thanks to the latest technology from Numier POS, you will also speed up reservations, conveying an image of calm, professionalism and organisation to your diners.

PRACTICAL EXAMPLE

Let's suppose a medium or small sized bar that does not use a digital order terminal system, that works the "old-fashioned" way by jotting down customers' orders on slips of paper. This could mean not selling an average of 10 desserts a day, at about €5 per dish. In addition, due to slowness or forgetfulness by the waiters, around 10 drinks a day at €1.5 each go unregistered.

This example, so simple and so common in our country's hospitality, multiplied by the 300 days a year that a business is open on average, would yield an extra profit of €19,500. This figure multiplies exponentially according to the size or sales volume of the business, and of course, according to the number of businesses an entrepreneur can manage.

These are just some of the reasons why Numier POS has rolled out its Numier PDA software in more than a thousand restaurants and cafeterias. This system designed for the waiter and developed on Android technology, has considerably reduced implementation costs for our clients, improving service and exponentially increasing profits.

Written by the Numier marketing team.

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