Founded
2009
Headquarters
Austin, Texas, USA
Markets
Worldwide
About ORACLE Simphony
Oracle Simphony takes your restaurant management to the next level with world-class technology
Oracle Simphony is an advanced point-of-sale (POS) solution designed specifically for the hospitality industry, offering management tools that optimize every aspect of a restaurant's operation. As part of Oracle, one of the largest and most respected technology companies in the world, Simphony provides a robust and flexible platform that allows restaurants to handle everything from ordering and payments to bookings with unmatched efficiency. Integration with CoverManager allows you to synchronize bookings and consumption, ensuring that your restaurant runs efficiently and improving the customer experience.
Key points of the integration with CoverManager*
- Real time synchronization
The POS connects directly to CoverManager, opening the accounts of booked tables when customers arrive. Upon completion and payment, the tables are automatically released in CoverManager, making them available for new bookings or immediate occupations. - Booking information at the POS
Waiters have direct access to detailed booking information, allowing them to offer a personalized service that improves the customer experience from the first moment. - Average ticket and consumption in the CoverManager CRM
The expense of each visit and the details of consumption are automatically recorded in CoverManager's CRM, providing precise data to design marketing and loyalty strategies based on the average ticket of each customer. - CoverManager functionalities at the POS
Some booking status configurations can be managed directly from the POS, simplifying daily operations and increasing service efficiency.
*Check the specific functionalities of your POS integration with CoverManager, as they may vary by provider.