Setera optimizes the management of calls and reservations in your restaurant

Setera is a telecommunications solutions provider that offers advanced telephone switchboards, designed to improve the operational efficiency of restaurants. With the integration of CoverManager, Setera switchboards allow calling customers to be automatically identified, displaying their file in the CoverManager CRM before the call is answered. This integration facilitates the management of telephone reservations, ensuring a faster, more accurate and personalized service. By integrating Setera with CoverManager, your restaurant can offer a superior customer experience, optimizing each telephone interaction and improving the efficiency of daily operations.

Key points of the integration with CoverManager

• Automatic caller identification
  With the integration, identify your clients before picking up the phone, automatically accessing their file in CoverManager.
• Efficient telephone reservation management
  Directly open the customer's file or create a new reservation in the system with just one click, improving the speed and accuracy of the service.
• Integrated call history
  Access call history directly in CoverManager, making it easier to manage communication with clients and improve tracking.
• Improve customer experience
  It offers a more personalized and efficient service, reducing errors and waiting times when managing telephone reservations with CoverManager.