Jusan optimises the management of calls and reservations in your restaurant

Jusan is a leading provider of communication solutions, specializing in switchboards that improve the operational efficiency of restaurants. With the integration of CoverManager, Jusan's switchboards automatically identify customers when they call, accessing their file in the CoverManager CRM before picking up the phone. This integration facilitates the management of telephone reservations, reducing errors and waiting times, and improving the customer experience. With Jusan and CoverManager working together, your restaurant can offer a more agile and personalized service, optimizing each telephone interaction.

Key points of the integration with CoverManager

• Automatic identification of calls
  With integration, identify your customers before they pick up the phone by automatically accessing their profile in CoverManager.
• Efficient telephone booking management
  Opens the customer's profile directly or creates a new reservation in the system with just one click, improving the speed and accuracy of the service.
• Integrated call history
  Access call history directly in CoverManager, facilitating the management of customer communication and improving follow-up.
• Improve customer experience
  Offer a more personalized and efficient service, reducing errors and waiting times when managing telephone bookings with CoverManager.