Gamma improves call and reservation management in your restaurant

Gamma is a leading provider of telecommunications solutions, specializing in telephone switchboards that help restaurants manage their communications more efficiently. With the integration of CoverManager, Gamma switchboards allow calling clients to be automatically identified, showing their file in the CoverManager CRM before picking up. This integration facilitates the management of telephone reservations, ensuring a faster, more accurate and personalized service. With Gamma and CoverManager, your restaurant can optimize every phone interaction, improving customer experience and operational efficiency.

Key points of the integration with Cover Manager

• Automatic caller identification
  With the integration, identify your clients before picking up the phone, automatically accessing their file in CoverManager.
• Efficient telephone reservation management
  Directly open the customer's file or create a new reservation in the system with just one click, improving the speed and accuracy of the service.
• Integrated call history
  Access call history directly in CoverManager, making it easier to manage communication with clients and improve tracking.
• Improve customer experience
  It offers a more personalized and efficient service, reducing errors and waiting times when managing telephone reservations with CoverManager.